privacy policy
Effective Date: 28 December 2024
At Interia, accessible from www.theinteria.com, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website, you agree to the practices described in this policy
1. Information We Collect
We may collect the following types of information:
- Name, email address, phone number, and other details you provide when filling out forms, subscribing to newsletters, or contacting us.
- Payment details for purchases, where applicable (processed securely through third-party services).
- Browser type, IP address, and cookies to monitor website performance.
- Device information such as operating system and screen resolution.
- Details of your interactions with our website, including pages visited, time spent, and navigation patterns.
- Referral data, such as the website or search engine that directed you to our platform.
- Feedback, comments, or reviews submitted on our platform.
- Approximate geographic location derived from your IP address, where applicable.
- Information from your interactions with our social media channels, including likes, shares, comments, and direct messages.
- Information about your device’s unique identifiers, connection type, and network provider.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Delivering customised interior design solutions tailored to your needs.
- Responding to queries, requests, or feedback.
- Improving website performance and user experience through data analytics.
- Sending promotional offers, newsletters, or updates, if you have opted in.
- Personalizing marketing messages based on your preferences and browsing behaviour.
- Ensuring compliance with legal and regulatory requirements.
- Preventing fraud, unauthorized access, or other malicious activities.
- Assisting with technical support, resolving issues, and providing a better overall experience.
- Conducting surveys, market research, and analytics to improve our services and offerings.
- Enhancing interactions with our social media platforms and providing timely updates.
- Generating aggregated, anonymized insights to understand trends and improve operations.
- Customizing website content to suit your interests and preferences.
- Facilitating your participation in contests, events, or promotions hosted by Interia.
3. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share your information in the following circumstances:
- With trusted third-party vendors or partners to facilitate services such as payment processing, data hosting, or email delivery.
- To comply with applicable laws, regulations, or legal processes.
- To enforce our terms of service or protect our rights and property.
- In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business operations.
- With your explicit consent for specific purposes not covered by this policy.
- Sharing anonymised data with analytics providers or advertising partners to improve our marketing strategies.
- Sharing limited information when you interact with our social media features, such as "like" or "share" buttons.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Understand user preferences and improve site performance.
- Monitor and analyze traffic, enabling a more personalized experience.
- Facilitate the functioning of essential website features.
- Track the effectiveness of marketing campaigns.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on our website.
5. Data Security
We employ industry-standard security measures to safeguard your personal information, including:
- Secure Socket Layer (SSL) encryption for data transmission.
- Regular security audits and updates to prevent vulnerabilities.
- Restricted access to personal information to authorized personnel only.
- Data encryption during storage where feasible.
- Multi-factor authentication for accessing sensitive data.
However, no method of data transmission or storage is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your data:
- Request access to or correction of your personal information.
- Request deletion of your personal information, subject to legal or contractual obligations.
- Opt out of receiving marketing communications by following the unsubscribe link in our emails.
- Withdraw consent for data processing at any time, where applicable.
- Request a copy of your data in a commonly used format to transfer it to another service provider.
- Limit how we process your data in specific scenarios.
- Contest decisions made solely through automated processing that significantly affect you.
- Lodge a complaint with a data protection authority if you believe your rights are being violated.
To exercise these rights, please contact us at hello@theinteria.com.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices, content, or policies of these third-party websites. We recommend reviewing their privacy policies before providing any personal information.
8. Retention of Data
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Effective Date" at the top of this document indicates the most recent update. Please review this page regularly to stay informed.
10. Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will promptly delete it.
11. International Users
If you are accessing our website from outside India, please be aware that your information will be transferred to, stored, and processed in India. By using our website, you consent to this transfer and processing in accordance with this Privacy Policy.
12. Data Breach Policy
In the unlikely event of a data breach:
- We will notify affected users promptly.
- Measures will be taken to minimize damage and prevent future occurrences.
13. Data Anonymization
Where possible, personal data is anonymized for analytics and research purposes to ensure your identity remains protected.
14. Behavioral Advertising
We may use data for behavioral advertising to provide targeted and relevant marketing messages.
15. Regulatory Compliance
We comply with all applicable data protection laws, including the GDPR and Indian IT Act, to ensure your data is handled responsibly.
16. Community Guidelines
If you interact in our community spaces, your interactions may be monitored to ensure compliance with our guidelines and policies.
17. Backup and Recovery
We perform regular data backups to prevent data loss and ensure recovery in the event of technical issues.
18. Training and Awareness
Our staff undergoes regular training on data privacy to ensure compliance with policies and best practices.
19. Data Subject Request Timeline
We commit to responding to data subject requests within 30 days, where feasible, as per applicable regulations.
20. Language Translation
This Privacy Policy may be available in multiple languages for user convenience. In case of discrepancies, the English version will prevail.
21. Environmental Impact of Data Storage
We are committed to minimizing the environmental impact of our data storage and processing activities by utilizing energy-efficient data centers and adopting sustainable practices.
22. Grievances Officer
All communications relating to personal data may be sent to the Company at crm@theinteria.com
23. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
- Email: crm@theinteria.com
- Phone: +91 7042112226
- Mailing Address: Interia, Basement floor, B-103, Signature Tower, South City - I, Sushant Lok - I, Gurgaon - 122001
Thank you for trusting Interia with your privacy and for being a valued user
